/COMMUNICATION/newswire -- COMO, CO, ITALY -- FRIDAY, 25 JULY 2025, 09:41 UTC+1
HIGH RESOLUTION IMAGE AVAILABLE
UNITED STATES OF AMERICA -- /COMMUNICATION/newswire -- Jul 25, 2024
Peijin Du's CitiFix, an award-winning public services app developed in Chicago and launched in 2024, enables city residents to quickly report infrastructure issues like potholes and broken streetlights using geotagged photos and AR technology, streamlining communication with city maintenance teams and fostering safer, more connected urban communities.
FOR IMMEDIATE RELEASE
CitiFix is a groundbreaking mobile application designed by Peijin Du to address the persistent challenge of underreported urban infrastructure issues. Inspired by everyday frustrations with city maintenance, the app empowers citizens to report problems such as potholes, broken streetlights, and damaged water pipes directly from their smartphones. By leveraging geotagging, photo uploads, and augmented reality (AR) features, CitiFix ensures that reports are accurate and easy to submit, making city maintenance more responsive and transparent.
Launched in Chicago in May 2024 after extensive user research and testing, CitiFix offers a seamless experience for both residents and city officials. Users can scan their surroundings with AR to identify issues, attach photos, and track the progress of their reports in real time. Meanwhile, city maintenance teams benefit from a web-based dashboard powered by GIS analytics and AI, enabling them to visualize problem areas, prioritize repairs, and allocate resources efficiently. This dual-platform approach bridges communication gaps, reduces underreporting, and accelerates response times.
CitiFix's intuitive interface and robust technology were developed through collaboration with residents, city officials, and maintenance crews, ensuring the platform addresses real-world needs. The project's innovative use of AR and GIS, combined with AI-powered report processing, earned it the Iron A' Design Award in Information Technologies and Software Design in 2025. By making urban maintenance more accessible and community-driven, CitiFix is setting a new standard for smart city solutions and civic engagement.
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